• At the time of delivery, check for existing dents and scratches, if any - best to shoot a video circling the car and close-up pictures of the existing damages.
• Share it with the car rental company driver / manager at the start to avoid any misunderstanding at the time of returning the car.
• Always best to provide security deposit by credit card as pre-authorization block, which automatically releases after 20-30 days.
• Your bank can shield you from unlawful charges besides the refund process is easier for the car rental provider.

• For residents of the UAE, Passport Copy, Visa Page Copy, Driver's Lisence Copy and Emirates ID Copy is needed to rent a car.
• For tourists visiting the UAE, Passport Copy, Visit Visa Copy and home country driver's license/International Driving Permit is needed to rent a car.
• Passport holders of GCC, UK, Canada, US and a few other countires can rent a car with their home country driver's license whereas tourists from other countries need to carry an International Driving Permit. 

To steer clear of unexpected terms and conditions, it’s important to look into the rental agreement. In case you can’t find any of the below points mentioned, consult the car rental company.

• Mileage limit included in the cost and additional mileage charge. Though some cars even come with unlimited mileage options. Make sure the clocked mileage is mentioned correctly on the rental agreement by the company driver.

• The type of insurance included in the rental cost: comprehensive insurance is generally included. Comprehensive insurance covers you in case of any accidental damage to the vehicle, provided it isn’t your fault. A police report proving the same with a green or white slip must be produced for the same.

• Excess claim amount, the maximum amount you need to pay in case you get a red slip for accidental damage to the vehicle. It covers the entire cost of repairs from your side as the balance is covered by the insurance company.

• Extra duration charges in case you are unable to return the car on time. Some car rental companies charge for an additional hour if you are late by even a few minutes. Be sure to ascertain the rules for the best experience. In case you have requested the car rental company to pick up the car from your location, it’s best to remind them at least 3 hours in advance with the pick-up location via WhatsApp.