Terms & Conditions

For Users

1. Terms

Oneclick Drive Portal L.L.C (collectively “One Click Group”, “OneClickDrive”, “we”, “us”, “our”) is based in the UAE and owns and operates the Internet website at www.oneclickdrive.com (the “Website”) and an Application. (The “App”) (The Website and the App are collectively referred to as the “Platform”).

By accessing and using the Platform, you are expressly consenting to terms and conditions outlined on this page that are effective as of the date and time you use or access the Platform (the “Terms”). Please read the Terms carefully before accessing or using the information and services available through this Platform.

These Terms will constitute a legal agreement between “you” (the User of this Platform) and Oneclick Drive Platform (OneClickDrive.com or OneClickDrive). If you do not agree to, or cannot comply with, the Terms kindly refrain from using this Platform.

These Terms may be modified from time to time without notice to you and you should therefore regularly review these Terms for any such modifications. If you do not agree to any change to the Terms then you must immediately stop using the Website.

Certain areas of the Platform may be subject to additional terms of use. By using such areas, or any part of, you agree to be bound by the additional terms of use applicable to such areas. Please refer to our Privacy Policy for information about how we use your data. “Agent / Service Provider / Third Party / Merchant /Supplier / Dealer” means an independent Service Provider of Products / services through which the service will be provided.

OneClickDrive Platform provides chauffeur service arrangement, yacht rental services through third Party Suppliers. OneClickDrive Platform works as an intermediate, and not in the provision of the travel, rental service itself and therefore, we shall not be liable for deficiencies in the services provided by any of the these Service Providers to the Users.

It is the User’s responsibility to ensure that all information that they, or someone else on their behalf, have provided to OneClickDrive Platform is complete and accurate. The User acknowledges and agrees that any information or documents submitted to the Platform will be treated on an 'as-is' basis, and the Platform shall not be held liable for any errors, omissions, or falsifications in such information or documents.

During the booking you (the User) shall pay a booking amount as mentioned for the services. OneClickDrive will provide the User with invoice for the bookings done by email as provided by the User.

OneClickDrive reserves the right to at any time make changes to the Platform in a way that is appropriate to the User, so as to further develop and improve their quality. In addition, OneClickDrive reserves the right to, with good cause, temporarily or permanently discontinue its services on the Platform, even without User being informed directly of this.

The User can pay for their ride by credit card or any method of payment introduced by the OneClickDrive Platform from time to time. Any transaction fees when making payments by credit card (e.g. due to different currencies) will be borne by the User. The displayed price and currency selected by you, will be the same price and currency charged to the Card and sent to you in the invoice by email. OneClickDrive Platform is not liable for any fluctuations in currency exchange rates, and the User will bear any associated costs.

CHAUFFEUR SERVICES

• The contract for Chauffeur Services or Rent a Car will be concluded directly between the User and the third-party service provider offering these services through the OneClickDrive Platform. OneClickDrive acts solely as an intermediary platform connecting Users with these service providers. In no event shall OneClickDrive be considered a party to the contract, nor shall OneClickDrive bear any obligations, liabilities, or responsibilities (whether direct or indirect) for the provision of services by the third-party service provider.
• For the Chauffeur Service section and Rent a Car section, once a user submits the booking form on the Platform and makes a payment, OneClickDrive will send a booking confirmation and payment invoice email to the User.
• Upon receiving the booking confirmation, the User may contact the Supplier directly to demand the transportation services, with any subsequent claims, issues, or disputes to be addressed directly with the Supplier.
• During the ride, all passengers are required to follow laws as per the local Transport Authority, especially the seatbelt regulations. Any instructions given by the driver must be followed. Passengers are not allowed to open the doors while driving, throw any objects from the vehicle, and/or stick body parts out of the vehicle. Smoking is prohibited in the vehicle. Any violation of the above rules may result in the User incurring the cost of vehicle cleaning, compensation for lost business due to vehicle downtime, and any fines/penalties imposed by local authorities in the UAE due to the User’s or passengers’ actions.The consumption of food and alcoholic drinks are not allowed in the car.
• Special circumstances, such as air-traffic control strikes, extreme weather conditions, or other unforeseeable events, may lead to delays, cancellations, or changes in service. In such cases, OneClickDrive or the third-party service provider will not be liable for any inconvenience or damages incurred by the User. The User acknowledges that longer waiting times, delays, and last-minute cancellations may occur in such exceptional situations and agrees to accept them as reasonable under the circumstances.
• The maximum number of passengers and pieces of luggage mentioned for each vehicle is based on factors such as size and weight of passengers and luggage. The Driver can, at any time, refuse the carriage of passengers or luggage for the safety of passengers and vehicle. The User is responsible for ensuring that all passengers and luggage comply with the stated vehicle capacity limits. Additionally, neither OneClickDrive Platform nor the Service Provider shall be responsible for the security of the luggages.
• The User can choose from different vehicle classes (e.g. “Luxury, Executive, Standard, Luxury etc.”) for their trip available on the Platform. User accepts and acknowledges that the vehicle images provided on the Platform are for illustrative purposes only and may differ from the actual vehicle provided for the booking and the actual models may vary for the booked vehicle category. All cars are as per local specifications. In the event that the selected vehicle class is unavailable, OneClickDrive or the third-party service provider may offer an upgrade to a higher class of vehicle, subject to availability.
• The User who is renting a car from the rent a car section will be required to provide the valid documents (for UAE resident: UAE driving license, Emirates ID, etc for Non-UAE residents International driving permit/GCC driving license or any other documents which may deem fit ) which shall be under the name of the User. The User shall make sure the documents provided are correct, valid and updated.
• The User, when renting a car through the OneClickDrive Platform, agrees not to permit any third party, including but not limited to minors, to drive the vehicle under any circumstances. In the event of such a violation, the User shall indemnify and hold harmless OneClickDrive and the Service Provider from any and all losses, damages, liabilities, or expenses arising from such unauthorized use.
• OneClickDrive is not responsible for any issues arising from the services provided by the third-party service providers, including but not limited to accidents, delays, vehicle breakdowns, or any other incidents during the ride or car rental period.
• OneClickDrive will not be liable for any damages, losses, or claims arising directly or indirectly from the use of Chauffeur Services or Rent a Car services booked through the Platform.
• The User acknowledges that any disputes or claims regarding the services must be directed to the third-party service provider, and the User indemnifies OneClickDrive from any such claims.
• OneClickDrive reserves the right to update, modify, or change these terms and conditions at any time without prior notice. The latest version of the terms will be available on the Platform. By using the Platform to book Chauffeur Services or Rent a Car, the User agrees to these terms and conditions in their entirety and acknowledges that they have read, understood, and accepted all provisions.

YACHT RENTAL SERVICES

• The contract would be concluded between the user who has booked the yacht and the owner of the yacht who has listed their yacht on this platform.
• In no circumstances will the contract for the yacht be considered between the user and us, nor will we be under any obligations for the service provided by the yachtsman. OneClickDrive acts solely as an intermediary platform for the booking process and, in no circumstances, will OneClickDrive be considered a party to the contract, nor will OneClickDrive assume any obligations related to the service provided by the yachtsman or the yacht owner.
• Once a user submits the booking form on the platform and makes a payment, OneClickDrive will send a booking confirmation email to the user.
• The yachtsman will have a captain and crew on board who will make sure to comply with the rules applicable to them.
• The headcount will be considered as per the number of lives on board, and maximum capacity of the yacht cannot be exceeded at any point.
• All guests are responsible for their personal belongings and valuables.
• All children or infants are to be closely supervised by their parents/guardians and are the sole responsibility of their parents or guardians.
• All guests must put on life jackets in accordance with Coast Guard regulations. Children and infants should keep their life vests drawn all throughout the cruise.
• All passengers should carry either original valid ID or passport, original on the date of the event, as per Coast Guard Regulations. The captain has the authority to refuse any passengers the right to enter the yacht without the above mentioned requirement.
• Guests under the influence of alcohol or otherwise of violating Coast Guard Regulations or UAE government policies are liable to legal proceedings directly with the authority and solely responsible for the penalties/fines in accordance.
• Any use of professional photography for the purpose of public screening requires pre-authorization from relevant authorities.
• The captain’s decision is final once the sailing of the yacht commences. Any non-adherence to the captain’s reminder/warning or non-adherence to Dubai Coast Guard Regulations may result in strict action.
• Any fines/damages that arise due to acts committed by a passenger shall be the responsibility of such passenger and the individual/user who has made the booking, and the same shall be borne by them.
• We shall not be liable or held responsible for any additional expenses that may be caused by injury, sickness, and/or death, nor shall be responsible for any personal harm and/or injuries.
• Smoking of cigarettes/sheesha/hookah is prohibited on a yacht unless permitted by the captain.
• Alcohol is not allowed on yachts during the holy month of Ramadan.
• The passenger should not throw litter in the sea and must use appropriate disposal bins for it.
• Users shall not engage in any fishing or submarine activities without valid licence and/or permission.
• No crew member shall be subjected to any type of harassment by the user and/or any passenger(s) at any time during the sailing period.
• The user and/or passenger(s) shall not bring any pets or any other animals on board without the consent of the yachtsman.
• In the event of unforeseen circumstances such as bad weather, mechanical issues, coast guard restrictions, or new laws, we may cancel your reservation. We'll offer alternative day options or rescheduling.
• Failure to inform the supplier about the cancellation or a no-show will result in no refund.

Cancellation and Refund Policy

Deposit Refund Conditions:The User agrees and acknowledges to the below refund policies of OneClickDrive Platform;

• Cancellations 15 Days or More Before Departure: Subject to a cancellation fee of 10% of the deposit.
• Cancellations 14 to 7 Days Before Departure: The deposit is subject to a 20% forfeiture.
• Cancellations 6 to 5 Days Before Departure: The deposit is subject to a 50% forfeiture.
• Cancellations 4 to 3 Days Before Departure: The deposit is subject to a 70% forfeiture.
• Cancellations Less Than 72 Hours Before Departure: No refund will be provided; the full deposit will be forfeited.
• No Show: In the event of a no-show, the full deposit will be forfeited, and no refunds will be issued.

Catering Cancellation Policy:

• Notice Period: A minimum of 48 hours’ notice is required to cancel catering services without incurring charges.
• Less Than 48 Hours Notice: Full charges for the catering services will apply.

Refund Policy

• Refunds, if applicable, will be processed within 14 business days from the date of cancellation.
• The refund amount will be credited back to the original payment method used at the time of booking.

2. USE LICENSE & RESTRICTIONS

Permission is granted to temporarily download copies of the materials (information or software) on oneclickdrive.com Platform for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• i. Modify or copy the materials;
• ii. Use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
• iii. Attempt to decompile or reverse engineer any software contained on web site;
• iv. Remove any copyright or other proprietary notations from the materials; or
• v. Transfer the materials to another person or “mirror” the materials on any other server. This license shall automatically terminate if you violate any of these restrictions and may be terminated by oneclickdrive.com/Platform at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Your Responsibilities, Redemption & Refunds

We provide an online Platform (which refers to this website, mobile app, etc.) where we promote third-party/merchant businesses on our Platform. In order to make a purchase you need to register on the Platform using a valid email address and password. We are never a buyer and usually not the Service Provider; we provide a venue/platform for Service Providers and you to negotiate and complete transactions. This means that in addition to this Agreement, you will have other contractual relationships with different legal entities when you interact with the Site. OneClickDrive makes no warranty about the standard or quality of any product and/or service. We base our promotional material on information provided by the Agent / Seller / Third Party / Supplier / Merchant and affiliates. OneClickDrive will collect money from customers on behalf of the Agent / Service Provider / Third Party / Merchant, and then send confirmation emails for goods and services to be provided by these Agent / Service Provider / Third Party / Merchant. The payment for it will be collected via online credit card payment. Once the payment is made, the confirmation notice will be sent to the user via email within 24 (twenty four) hours of receipt of payment. In case where you wish to cancel a booking, it is mandatory for you to notify us at least before 24 (twenty four) hours of the scheduled time. A nominal amount shall be deducted towards cancellation fees and the balance shall be refunded to the original mode of payment within 10 (ten) to 45 (forty five) days depending on the issuing bank of the credit card. If you fail to notify us within the prescribed time limit, we shall be entitled to deduct the entire amount and no refund shall be made.

For most of the listed ads, we are also not a car rental / sales agency / limousine company and we provide a service whereby agents may market and you may view car details ('Details') together with other content hosted and developed by us. The agents are responsible for preparing the details and field enquiries directly from you. Details are hosted by us in good faith but are produced directly by agents and have not been verified by us. You are responsible for making your own enquiries/purchases and we provide no guarantee and accept no responsibility for the accuracy or completeness of any information contained within the details.

• You are responsible for checking, confirming and satisfying yourself as the final customer
• You are responsible for instructing a surveyor and obtaining legal advice before you do any transaction on our site
• You are responsible for ensuring that you act in good faith towards any other accuracy of any details committing to any businesses.
• You are responsible for checking the car model which is mentioned in the car advertisement itself.

4. Limitations

In no event shall OneClickDrive Portal or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on OneClickDrive Internet Website and Mobile application, even if OneClickDrive or a OneClickDrive’s authorized representative has been notified orally or in writing of the possibility of such damage.

5. Revisions and errata

The materials appearing on OneClickDrive Platform could include technical, typographical, or photographic errors. OneClickDrive Platform does not warrant that any of the materials on its Platform are accurate, complete, or current. OneClickDrive Platform may make changes to the materials contained on its web site at any time without notice.

6. Additional Payment Terms

“United Arab Emirates is our country of domicile” and stipulate that the governing law is the local law.

This Platform is secured with a SSL as well as secure payment gateway. Transactions on the Platform are protected.

Visa and Master Card using AED currency will be accepted for payment. All online purchases are also governed by the terms and conditions of respective merchant service providers. Please review respective merchant service provider’s user agreement and privacy policy before entering any transaction. Interpretation. These Terms supersede all other written and oral communications or agreements with regard to the subject matters discussed in these Terms and Conditions. A waiver or modification of these Terms and Conditions will only be effective if made in writing signed by an authorized officer of OneClickdrive. All refunds will be made onto the original mode of payment.

Interpretation: These Terms supersede all other written and oral communications or agreements with regard to the subject matters discussed in these Terms and Conditions. A waiver or modification of these Terms and Conditions will only be effective if made in writing signed by an authorized officer of OneClickDrive. All refunds will be made onto the original mode of payment.

We will not trade with or provide any services to individuals and companies owned or controlled by, or acting for on behalf of OFAC and sanctioned countries and individuals and groups, and entities, such as terrorist and narcotic traffickers designated under the OFAC program that are not country specific.

Customer using the Platform who are Minor /under the age of 18 shall not register as a User of the Platform and shall not transact on or use the Platform.

Cardholder must retain a copy of transaction records.

User is responsible for maintaining the confidentiality of his account.

In Case of Refunds, it will be made onto the original mode of payment and will be processed within 10 (ten) to 45 (forty five) days depends on the issuing bank of the credit card.

7. Availability of Platform

We strive to ensure that our Platform and the Services are available to you at all times but cannot guarantee that either the Platform or the Services will operate continuously, without interruptions or be fault-free. On occasion, necessary maintenance or upgrade work requires us to make the Platform and the Services unavailable without notice, but we aim to keep downtime to a minimum. We accept no liability for any interruption and/or loss of service. We reserve the absolute right to alter, suspend or discontinue any part of our Platform or the Services, including your access to it.

8. Links & third parties

The Platform may contain links to other websites on the Internet that are owned and operated by third parties (the “External Sites”). These links are provided solely as a convenience to you and not as an endorsement by One Click Group of the contents on such External Sites. You acknowledge that OneClickDrive Platform is not responsible for the availability of, or the information and content of any External Site. You should contact the site administrator or web-master for those External Sites if you have any concerns regarding such links or the content located on such external Sites. If you decide to access linked third party websites, you do so at your own risk.

9. Platform terms of use modifications

OneClickDrive may revise these terms of use for its Platform at any time without notice. By using this Platform you are agreeing to be bound by the then current version of these Terms and Conditions.

10. Disclaimer

• We are under no obligation to monitor or censor any material generated by users of the Service on our Platform. However, we reserve the right to do so at our discretion.
• We are not responsible for the content on the Service or for any errors or omissions therein.
• Systems or technological failures may interfere with or prevent access to all or part of the Service.
• You are responsible for covering the costs of all telecommunications services, including any charges incurred for Internet access when using our Platform, whether or not such access is arranged by us.
• You grant us the right to commercialize, copy, license, use, and adapt any material you generate or submit in connection with the Service for any purpose.
• You are responsible for the security and integrity of your data.
• Data transmission over the Internet may be subject to delays or errors.
• We may periodically contact you with information about products, services, or opportunities offered by us and our business partners. By agreeing to this, you authorize us to contact you via email, SMS, MMS, and other electronic media, unless you explicitly request that we cease communication through these methods.

You hereby accept to disclaim oneclickdrive.com from any wrong information submitted by car rental companies or us.

11. Governing law

Any claim relating to OneClickDrive Platform shall be governed by the laws of the UAE without regard to its conflict of law provisions.

12. Airport transfer comprises a single, non-stop journey starting from or ending at the selected airport within the United Arab Emirates. No halts are allowed during the journey.

13. Upto one airport parking cost is included within each service in case of a booking starting or ending at the airport.

14. Chauffeur service cannot be used for the purpose of repeated shuttling different passengers. Please write to info@oneclickdrive.com for a custom quote in case of such a requirement.

For Agents

“We”, “Our”, “Us” refers to Oneclick Drive Portal L.L.C trading as “Oneclickdrive.com” and its subsidiaries, employees, officers, agents, affiliates or assigned parties. “Our web site” and “Application” collectively refers to Platform. “You”, “Your” or “the Client” refers to you as the user of the Car / Automobiles / Yacht Internet Service (the “Service”). “Service” may include any of the following or a combination thereof depending on the membership chosen:

• process that will facilitate your uploading and managing your own car /yacht Packages listings;
• having your cars/yacht packages featured on our Platform;
• inclusion of your cars/yacht packages in e-mail alerts;
• Website and banners design services;
• email marketing campaigns

The following are the standard terms and conditions (“Terms and Conditions”) that apply to your use of the Service. Receipt of an Advertising Agreement signed by you will constitute your acceptance of the Terms and Conditions. Please read the Terms and Conditions in conjunction with the Advertising Agreement, and any other document provided to you at the time of signing the Advertising Agreement. All “month” references found in the Advertising Agreement, Oneclickdrive Platform, media kits, Oneclick Drive Portal L.L.C branded marketing material or any other Oneclickdrive written or verbal communications refer to a thirty (30) day period.

1. Your obligations

You agree to the following:

• Adherence to Law:You will advertise only goods and services that are currently available and in accordance with applicable laws, including regulations from the RTA or any other relevant local authority.
• Trade License:You must possess a valid trade license in the United Arab Emirates (UAE).
• Accurate Listings:You must ensure that all content related to your listings, whether it be car, yacht, or safari packages, is accurate and does not mislead or deceive the customer. We reserve the right to remove any listings that breach this policy.
• Compliance:You will ensure that all communications and documents related to the listings do not infringe on third-party rights, including but not limited to copyright, trademarks, or intellectual property.
• Communication:You agree that we can contact you via email, SMS, or other media to inform you about updates, offers, and products related to our platform.
• Material Ownership and Authorization:You represent that you have the right to use and share any material related to your listing and that all content submitted to our platform is authorized by the owners of the material.
• Prohibited Content:You agree not to use our Platform to distribute any content that could harm the platform's integrity or reputation.
• Third-Party Services:You acknowledge that any third-party service you offer via our Platform remains your sole responsibility. Any complaints or claims regarding service failure, delivery, or customer dissatisfaction must be resolved by you, the agent or service provider.

• By using the Service, you grant us an irrevocable, world-wide, royalty free license
• We are under no obligation to monitor or censor any material generated by users of the Service on our Platform. However, we reserve the right to do so at our discretion.
• We are not responsible for the content on the Service or for any errors or omissions therein.
• Systems or technological failures may interfere with or prevent access to all or part of the Service.
• You are responsible for covering the costs of all telecommunications services, including any charges incurred for Internet access when using our Platform, whether or not such access is arranged by us.
• You grant us the right to commercialize, copy, license, use, and adapt any material you generate or submit in connection with the Service for any purpose.
• You are responsible for the security and integrity of your data.
• Data transmission over the Internet may be subject to delays or errors.
• We may periodically contact you with information about products, services, or opportunities offered by us and our business partners. By agreeing to this, you authorize us to contact you via email, SMS, MMS, and other electronic media, unless you explicitly request that we cease communication through these methods.

Agreement Term, Suspension, or Termination of Service:

• You may not terminate this Agreement prior to the end of the contracted term under any circumstances. Unless otherwise specified in the Advertising Agreement, the term of this Agreement is twelve (12) months from the start date indicated in the Agreement.
• Upon expiration of the Agreement term, it will automatically expire unless you renew it with us.
• We reserve the right to terminate this Agreement at any time for any reason, provided that we give you thirty (30) days' written notice.
• If you continue to use the Service after termination, you remain responsible for any costs incurred.
• We may suspend or temporarily remove any advertisement you have uploaded to our Platform, or terminate the Agreement immediately, under the following circumstances:
  • Failure to pay fees or charges due by the specified date.
  • A breach of any part of the Agreement that is not rectified within seven (7) days after we provide written notice.
  • If any material you provide is false or misleading.
  • If you enter into bankruptcy, liquidation, administration, receivership, a composition with creditors, or become insolvent.
  • If you die, or if you are a partnership that is dissolved or under dissolution, or if you become subject to any similar proceedings.
• You acknowledge and agree that the termination of this Agreement does not relieve you from any outstanding obligations or liabilities. We reserve the right to enforce these obligations at any time, even after termination.

2. Packages, Fees and Payment

Full payment in advance or payment via Post Dated Checks (PDCs) issued by the relevant company account prior to the start date outlined in the Advertising Agreement for the rent a car advertising section/ Yacht section packages, are the only acceptable forms of payment for this Agreement. The current fees for the Service are specified in your Advertising Agreement. We offer a number of different packages that vary in terms of price and services included. You may subscribe to any of these packages but switching, or addition of special conditions to, packages is at our sole discretion. We reserve the right to amend the terms and conditions of this Agreement, including package components and fees, at any time. You will be given notice of any changes to our fees or package components. The percentage of success fee will be mentioned on the advertising agreement/contract. VAT on the same will be charged as per UAE law if applicable. After deducting the success fee the Agent / Seller / Third Party / Merchant will receive the balance amount only for vouchers where the Agent / Service Provider / Third Party / Merchant has informed OneClickDrive. Payment will be transferred to the Agent / Service Provider / Third Party / Merchant on weekly basis. OneClickDrive success fee will become due when a booking is generated/sold and OneClickDrive is under no obligation to transfer any amount to the Agent / Service Provider / Third Party / Merchant when service is not provided by the Merchant. OneClickDrive has the right to refund any customer who has a valid complaint about Agent / Service Provider / Third Party / Merchant offering, including but not limited to its supply or delivery.

3. Refund policy

Content posted on Platform, whether by Credit Card through the Platform, or by cheque or bank transfer via a commercial contract is paid content (“Paid Content”) and must be paid for by the originator of the content.

4. Limitation of Liability and Indemnity

To the extent allowable under laws applicable in the United Arab Emirates we:

• exclude all conditions and warranties implied into the Agreement;
• exclude consequential, special or indirect loss or damage (included but not limited)
• limit our liability for breach of any condition or warranty that we cannot exclude to
• resupplying the Service; or
• paying the cost of having the Service resupplied; and
• limit our liability in respect of any other claim in connection with the Agreement to loss of opportunity, loss of revenue and loss of profits); the greater of (at our option): whether the claim is based in contract, tort (including negligence) or statute to the amount paid to us by you under this Agreement.
• We will not be liable under this Agreement to the extent that liability is caused by:
• any breach of your obligations under this agreement; or
• any delay in performance or breach of the Agreement which arises as a result of any matter beyond our control including but not limited to viruses, other defects or failure of the server hosting our Platform.
• You indemnify us and our officers, employees and agents (“those indemnified”) against any direct or consequential liabilities, losses, damages, expenses and costs (including legal expenses on a solicitor and own client basis) incurred or suffered by any of those indemnified as a result of any claim or proceedings brought by a third party against those indemnified in connection with any material generated by you in connection with the Service.

5. General

We may change these Terms and Conditions at any time with or without 30 days prior written notice. You acknowledge that our publishing the amended version of the Terms and Conditions at this link on our Platform constitutes written notice to you of such changes. • No delay or failure by us to enforce any provision of this Agreement will be • A notice must be sent by e-mail, prepaid post or facsimile to your or our last • You must not assign the Agreement without our written consent. • The Agreement (together with any documents referred to in the Agreement deemed a waiver or create a precedent or will prejudice our rights. known address. or provided by us at the same time as the Agreement) comprises the entire agreement. It supersedes all prior understandings, agreements or representations. • The laws of the United Arab Emirates apply. • If any term of the Agreement is or may become for any reason invalid or unenforceable at law, the validity and enforceability of the remainder will not be affected.

For Advertisers

“We”, “Our”, “Us” refers to Oneclick Drive Portal L.L.C trading as “oneclickdrive.com” (Platform) and its subsidiaries, employees, officers, agents, affiliates or assigned parties. “Our web site and Application” collectively referreds to as Platform. “You”, “Your” or “the Client” refers to you as the user of our Internet service (the “Service”).“Service” may include the following: • online banner advertising run on our Platform • email marketing campaigns • micro-website & advertising banner creative development creative services The following are the standard terms and conditions (“Terms and Conditions”) that apply to your use of the Service. Receipt of an Advertising Agreement signed by you will constitute your acceptance of the Terms and Conditions. Please read the Terms and Conditions in conjunction with the Advertising Agreement, and any other document provided to you at the time of signing the Advertising Agreement. All “month” references found in the Advertising Agreement, oneclickdrive and, media kits, oneclickdrive branded marketing material or any other oneclickdrive written or verbal communications refer to a thirty (30) days period.

1. Your obligations

You must: • ensure that material you generate through use of the Service is not unlawful or • ensure that you do not make, arrange or authorize the insertion of any reference for an improper purpose, including information that is defamatory, misleading or deceptive, in breach of copyright or would otherwise expose us to any liability, legal proceedings or other sanction; to us or our Platform in any document (including promotional or merchandising material) or on any web site/app other than our Platform without our prior written consent; commerce; • abide by any applicable rules and regulations related to electronic truncations and • in your use of the Service, comply with all applicable laws; • ensure that: • not make any promotional or merchandising reference to us or our Platform You acknowledge that: without our express written permission. • By using the Service, you grant us an irrevocable, world-wide, royalty free licence • we are not under any obligation to monitor or censor the material generated by • we are not responsible for the Service's content or for any errors or omissions in • systems or technological failure may impede or prevent access to all or any part of • you are responsible for and must pay the cost of all telecommunications and to commercialize, copy, license to other persons, use and adapt for any purpose any material you generate or submit to make use of the Service. Users of the Service that appears on our Platform, however we reserve the right to do so; any car data provided by or on behalf of you; the data; Internet access charges incurred when using our Platform, whether or not such access has been arranged by us; • you are responsible for the security and integrity of your data; • transmission of data over the Internet can be subject to errors and delays; • we will contact you from time to time to make you aware of opportunities, products and services offered by us and our business partners. You authorize us to contact you via email, SMS, MMS and other electronic media for that purpose unless you explicitly request us not to contact you via these media. Term, Suspension or Termination of Service Unless otherwise specifically stated in the Advertising Agreement, this Agreement shall have a Term of three (3) months from the start date of this Agreement. Months are calculated as thirty (30) days. Following the expiry of the Term this agreement will end unless you renew this Agreement with Us. Without limiting our other rights, we may immediately suspend or temporarily remove details of any advertisement uploaded by you to our Platform or terminate this Agreement if: • you fail to pay any fees or charges due to us by the due date; • you breach any part of this Agreement and fail to rectify that breach within seven • any material supplied by you is false or misleading; • you enter into bankruptcy, liquidation, administration, receivership, a composition (7) days of our giving notice requiring rectification; of arrangement with your creditors, or appoint a receiver or manager over all or any part of your assets or become or are deemed to become insolvent; or • you die, or if you are in a partnership, are dissolved or an application to dissolve is filed, or if you are a company, are wound up or an application for winding up is filed. You acknowledge and agree that termination of this Agreement pursuant to this clause does not relieve you of your obligations and liabilities pursuant to the Agreement and we reserve our right to enforce such obligations and liabilities in any event. The Agent / Service Provider / Third Party / Merchant not OneClickDrive is solely responsible for providing the Service Provider offering to the customer holding confirmation email including but not limited to supply or delivery for the Service Provider offering, customer service, post sales service and return management. The Service Provider cannot hold OneClickDrive responsible for any possible claims of the customer holding confirmation email regarding the Service Provider offering, including but not limited to claims of personal injury, death or property damage. Any issue arising out of or related to the supply of the Service Provider offering by the Service Provider to the customer does not affect OneClickDrive right to retain its success fee. OneClickDrive will collect money from customers on behalf of the Agent / Service Provider / Third Party / Merchant, and then issue OneClickDrive confirmation emails for goods and services to be provided by these Agent / Service Provider / Third Party / Merchant. OneClickDrive will charge a success fee for every booking generated. The percentage of success fee will be mentioned on the advertising agreement/contract. VAT on the same will be charged as per UAE law if applicable. After deducting the success fee the Agent / Service Provider / Third Party / Merchant will receive the balance amount only for bookings where the Agent / Service Provider / Third Party / Merchant has informed OneClickDrive. Payment will be transferred to the Agent / Service Provider / Third Party / Merchant on weekly basis. OneClickDrive success fee will become due when a booking is generated and OneClickDrive is under no obligation to transfer any amount to the Agent / Service Provider / Third Party / Merchant where service was not provided. OneClickDrive has the right to refund any customer who has a valid complaint about Agent / Service Provider / Third Party / Merchant offering, including but not limited to its supply or delivery. If OneClickDrive has already paid Agent / Service Provider / Third Party / Merchant in respect of such refunded booking, OneClickDrive may recover the refunded amount from Agent / Service Provider / Third Party / Merchant.
No terms and conditions or other documents submitted or proposed by the Agent / Service Provider / Third Party / Merchant shall be binding between both parties in respect of the transactions set out as per the advertising agreement/contract, unless agreed to in writing by Oneclick Drive Portal L.L.C LLC.

2. Limitation of Liability

The Platform and the Platform Content (including information on Sales Promotions) are provided on an “AS-IS”, “without faults” and “as available” basis and, to the extent lawful, with no warranties whatsoever. One Click Group expressly disclaims (to the fullest extent permitted by law) any and all express, implied, and statutory warranties, including, without limitation, the warranties of merchantability, fitness for a particular purpose, freedom from computer virus, title, and non-infringement of proprietary rights. • One Click Group and its personnel are not liable for any direct, indirect, punitive, incidental, special, or consequential damages or loss (including, without limitation, incidental and consequential damages, lost profits, or damages resulting from lost data or business interruption) arising out of, or in way connected with, the use or inability to use the Platform and the Platform Content, or inability to enter into an agreement for the sale or rent of any car listed on the Platform, whether based on warranty, contract, tort (including negligence), or any other legal theory, and whether or not One Click Group is advised of the possibility of such damages. • Without limiting the above paragraph, One Click Group does not accept any liability in respect of your involvement in any mediation, arbitration, tribunal hearing, court proceeding or other proceedings (of whatever nature) with any third party advertiser in any way. • One Click Group does not represent or endorse the accuracy or reliability of any Platform Content (including any information on Sales Promotions) and you acknowledge that any reliance upon such Platform Content (including any information on Sales Promotions) shall be at your sole risk. • One Click Group is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of any email due to technical problems or traffic congestion on the Internet or on this Platform or combination thereof, including any injury or damage to any users or to any persons computer related to or resulting from participation or downloading materials in connection with the Platform. • Reference to any specific commercial product, process, or service by trade name, trademark, manufacturer, or otherwise does not necessarily constitute or imply its endorsement, recommendation, or favoring by One Click Group. The views and opinions of document authors do not necessarily state or reflect those of One Click Group or any agency thereof. The User releases OneClickDrive of all claims and expenses, including appropriate attorneys fees, levied against OneClickDrive by a third party for the use of OneClickDrive Platform by the User which violates the contract or is a breach of these Terms.

3. General

We may change these Terms and Conditions at any time on with or without 30 days prior written notice. You acknowledge that our publishing the amended version of the Terms and Conditions at this link on our Platform constitutes written notice to you of such changes. • No delay or failure by us to enforce any provision of this Agreement will be • A notice must be sent by e-mail, prepaid post or facsimile to your or our last • You must not assign the Agreement without our written consent. • The Agreement (together with any documents referred to in the Agreement deemed a waiver or create a precedent or will prejudice our rights. known address. or provided by us at the same time as the Agreement) comprises the entire agreement. It supersedes all prior understandings, agreements or representations. • The laws of the United Arab Emirates, the Emirate of Dubai apply. • You submit to the exclusive jurisdiction of the Courts of the Emirate of Dubai. • If any term of the Agreement is or may become for any reason invalid or unenforceable at law, the validity and enforceability of the remainder will not be affected. If any provisions of these Terms prove invalid, unenforceable, or contain loopholes, the remaining provisions remain in effect. The parties are obliged to replace the invalid, illegal, or unenforceable provisions with ones that come closest to the meaning and economic purpose and the intent of the parties.

OneClickDrive Additional Terms

Vehicle marketplace, listings, paid packages, export and content

1. About these Additional Terms

1.1 These Additional Terms govern your use of the vehicle marketplace services offered by OneClickDrive (“OneClickDrive”, “we”, “us”, “our”) through the website at oneclickdrive.com and our mobile applications (together, the “Platform”). They cover buying a vehicle, listing and selling a vehicle, paid listing packages, exporting a vehicle, and content published on the Platform.

1.2 These Additional Terms apply in addition to our Terms and Conditions, our Terms of Use and our Privacy Policy, all of which are published on the Platform. Together they form the agreement between you and OneClickDrive. Where these Additional Terms conflict with the Terms and Conditions or the Terms of Use, these Additional Terms prevail in respect of the marketplace services they cover.

1.3 By using the marketplace services, by publishing a listing, or by making an enquiry about a vehicle, you accept these Additional Terms. If you do not accept them, do not use those services.

1.4 These Additional Terms apply from the date they are published on the Platform. We may amend them, and the current version is always published here. Where an amendment materially affects your rights we will give at least 30 days notice by email or by notice on the Platform before it takes effect. Continued use after that date means you accept the amended version.

1.5 You can contact us at info@oneclickdrive.com or on +971 58 567 2509.

2. Our role

2.1 OneClickDrive operates an online marketplace that allows sellers to advertise vehicles and allows buyers to find and contact those sellers. We are not the seller, owner, importer, dealer, broker or agent of any vehicle advertised on the Platform. We do not own, hold, store, inspect or take possession of any vehicle, we take no title to any vehicle at any point, and we are not a party to any contract of sale.

2.2 Any contract for the purchase of a vehicle is made directly and solely between the buyer and the seller. We are not a party to that contract even where we have introduced the parties, hosted the listing, or carried messages between them.

2.3 All listing content, including descriptions, specifications, photographs, mileage, service and accident history, ownership status, condition and price, is supplied by the seller. We do not inspect vehicles, verify odometer readings, confirm ownership or registration, check for outstanding finance or mortgage, confirm accident, flood or write-off history, or verify any claim made in a listing.

2.4 Listings may contain errors, omissions or outdated information, and a vehicle may be sold or withdrawn before its listing is removed. We make no representation and give no warranty as to the accuracy, completeness or currency of any listing.

3. Buying a vehicle

3.1 Your due diligence

You are solely responsible for satisfying yourself about any vehicle before you commit to buy it or part with any money. Before purchase you should, at minimum:

• physically inspect the vehicle, or arrange an independent professional inspection;
• verify the seller’s identity and legal right to sell;
• verify ownership and registration with the relevant authority;
• confirm there is no outstanding loan, mortgage, lien or other encumbrance on the vehicle;
• check the vehicle’s accident, insurance and service history;
• independently verify the odometer reading; and
• confirm the vehicle’s specification and import status.

We strongly recommend that you never pay a deposit or any part of the purchase price before you have inspected the vehicle and verified the seller.

3.2 Payments

OneClickDrive does not process, hold, escrow, guarantee or refund any payment made for a vehicle. All payments pass directly between buyer and seller by means the parties agree. We offer no buyer protection, escrow, payment guarantee or transaction dispute service.

Be cautious of any request to transfer money before you have inspected a vehicle and verified the seller, any request to pay a person or account whose name does not match the seller, and any offer that appears too good to be true. We accept no liability for loss arising from any payment you make to a seller or a third party.

3.3 Prices, currency and specification

Prices are set by the seller and may change or be withdrawn without notice. Prices shown in a currency other than UAE Dirhams are indicative conversions provided for convenience, calculated at a rate that may not be current, and are not an offer at that price. Prices may exclude VAT, registration, transfer, insurance and other charges unless expressly stated.

Specification, options and equipment shown are as described by the seller, and photographs may be illustrative. Verify the exact specification of the individual vehicle with the seller before purchase.

3.4 Warranty, inspection and certification

Where a listing, badge, filter, page or search result refers to a warranty, service contract, inspection, certification or similar assurance, that assurance is offered by the seller or by a third party, not by OneClickDrive. We do not provide, underwrite, administer or guarantee any warranty, inspection or certification, and we are not responsible for a provider’s refusal or failure to honour one.

Obtain the full written terms, coverage, exclusions and duration of any such assurance directly from the provider before relying on it.

3.5 Viewings and test drives

Viewings, inspections and test drives are arranged directly between buyer and seller and take place at your own risk. OneClickDrive does not attend, supervise, arrange or insure any viewing or test drive, and is not responsible for the conduct of any party, for injury or damage arising, or for the insurance position of any vehicle during a test drive. Confirm insurance cover with the seller before driving any vehicle.

3.6 Finance and monthly payment figures

Any finance, instalment, EMI or monthly payment figure shown on the Platform is an illustrative estimate generated from assumed inputs. It is not a quotation, an offer of credit, a pre-approval, or financial advice, and it does not take account of your circumstances or eligibility. Actual rates, terms, fees and approval are determined solely by the finance provider.

OneClickDrive is not a finance provider, credit broker or financial adviser and is not regulated as such. Obtain independent advice and a written offer from a licensed provider before entering into any finance agreement. Failure to keep up payments may affect your credit standing and may result in repossession of the vehicle.

3.7 Disputes with sellers

Any dispute, claim, complaint or loss arising out of a vehicle, a transaction or dealings between a buyer and a seller is a matter between those parties. We are not obliged to mediate, investigate or resolve it, and we accept no liability in respect of it. We may, at our discretion and without obligation, provide information to a party or to a competent authority where we are permitted or required to do so.

4. Listing and selling a vehicle

4.1 Who may list

Vehicles may be listed by licensed motor trade businesses and brokers holding a valid UAE trade licence for vehicle sales, and by private individuals aged 18 or over listing a vehicle they personally own.

Private sellers may not list vehicles they do not own, may not list on behalf of a business, and may not use private listings for trade purposes. We may require proof of trade licence, identity, ownership or authority at any time, and may suspend or remove listings and accounts where proof is not provided within a reasonable period.

4.2 Seller warranties

Each time you publish a listing you warrant that:

• you own the vehicle or are duly authorised by its owner to offer it for sale;
• the vehicle is genuinely available for sale at the advertised price;
• the vehicle is physically located in the United Arab Emirates;
• you have the legal capacity and authority to sell it;
• the vehicle is not stolen or cloned and is not the subject of any police report, court order, insurance claim or dispute;
• the vehicle is free of any undisclosed loan, mortgage, lien, hire purchase, lease or other encumbrance, and any such encumbrance is clearly disclosed in the listing;
• the vehicle is roadworthy and lawfully registered, or its condition is clearly and accurately disclosed where it is not; and
• the sale complies with all applicable UAE laws and the requirements of any relevant authority.

4.3 Listing accuracy

You must describe the vehicle accurately, completely and without exaggeration. In particular you must:

• state the true current odometer reading, and confirm to the best of your knowledge that it has not been altered, tampered with or replaced without disclosure;
• disclose any accident, collision, fire, flood or water damage, any structural or chassis repair, and any total loss, salvage or insurance write-off status;
• state the correct regional specification (GCC, American, European, Japanese, Chinese or other) and disclose import status;
• state the correct year of manufacture, model, trim, engine and transmission;
• disclose the number of previous owners where known; and
• describe service history accurately and be able to evidence any claim on request.

You must not describe a vehicle as accident free, agency maintained, under warranty, one owner, or anything similar unless the claim is true and you can evidence it on request.

4.4 Photographs

Photographs must be your own original images of the actual vehicle advertised, taken recently, showing the vehicle from multiple angles and accurately representing its current condition. You must not use manufacturer press images, stock photography, images of a different vehicle, or images copied from another listing, website or seller, and you must not present any of these as photographs of the advertised vehicle.

You must not upload images bearing another party’s watermark, logo, branding, telephone number or website address. You must not digitally alter images in a way that conceals damage or misrepresents condition. Number plates and any personal information visible in an image should be obscured.

You warrant that you own or are licensed to use every image you upload, and that its use on the Platform infringes no third party’s rights. Photographs taken by OneClickDrive or its staff, contractors or agents remain our property and you acquire no rights in them.

4.5 Automatically generated listing content

The Platform may offer tools that generate a draft listing description, title, specification or other content automatically, including from photographs you upload. Any such output is a draft suggestion only, produced by automated means, and may be incomplete, inaccurate or wrong.

You must review, correct and approve all generated content before publishing. Once published, the listing is your content and your statement about the vehicle, and you are solely responsible for its accuracy in full, exactly as if you had written it yourself. We give no warranty that generated content is accurate, complete or suitable, and we accept no liability arising from your publication of, or any person’s reliance on, it.

By uploading photographs and vehicle details you consent to their automated processing for the purpose of generating this content.

4.6 Prohibited and restricted listings

You must not list:

• a vehicle you do not own or have authority to sell;
• a stolen vehicle, or one with an altered, removed or cloned VIN or chassis number;
• a vehicle subject to an undisclosed loan, mortgage, lien or finance agreement;
• a salvage, total loss, write-off, flood damaged or non-roadworthy vehicle without prominent and accurate disclosure;
• a vehicle not located in the United Arab Emirates;
• the same vehicle more than once at the same time, or the same vehicle under multiple accounts;
• a vehicle at a price you do not intend to honour, or a price presented so as to mislead, including part prices, deposit-only prices or monthly figures presented as the sale price;
• a vehicle subject to any export, sanctions or trade restriction that would make the sale unlawful; or
• any item, service, advertisement or contact solicitation that is not a genuine vehicle for sale.

Listings must not contain contact details within images or descriptions where the Platform provides contact fields, and must not direct users off the Platform in order to circumvent our services.

4.7 Keeping listings current

You must keep every listing accurate for as long as it is live. You must mark a vehicle as sold, or remove the listing, within 24 hours of it being sold, reserved or withdrawn, and you must update the price and any material change in condition promptly. Persistently leaving sold or unavailable vehicles live is a breach of these Additional Terms and may result in suspension without refund.

4.8 Moderation and removal

We do not pre-screen or monitor listings and are under no obligation to do so. We may, at our sole discretion and without notice or liability, edit, reject, decline to publish, suspend, downgrade or remove any listing, and suspend or terminate any account, where we consider that a listing or user breaches these Additional Terms, is inaccurate or misleading, is unlawful, is the subject of a complaint, or is harmful to the Platform, its users or our reputation.

Removal of a listing for breach does not entitle you to any refund, credit, extension or compensation, and does not reduce any amount you owe us.

4.9 Enquiry data and buyer contact details

Where a buyer enquires about your listing we pass their contact details to you so that you can respond. In relation to that data you act as an independent controller and you are solely responsible for your handling of it.

You may use enquiry data only to respond to that specific enquiry and to conclude the resulting transaction. You must not add enquirers to marketing lists, send them promotional messages, sell, rent or share their data with any third party, or retain it for longer than necessary. You must comply with Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, with all applicable UAE telecommunications and anti-spam requirements, and with any request from an individual to stop contacting them.

You indemnify us against any claim, penalty or loss arising from your misuse of enquiry data.

4.10 Consequences of breach

If you breach this section we may remove listings, suspend or terminate your account, withhold or cancel paid services without refund, retain any amounts paid, report the matter to a competent authority, and recover from you any loss, cost or expense we incur, including reasonable legal costs. You indemnify us against any claim brought by a third party arising from your listings, your vehicles, your conduct or your breach.

5. Paid listing packages, fees and refunds

5.1 Packages

Listing packages, featured placements, refreshes, subscriptions and other paid services are provided on the terms set out in this section and in the package description given to you at the time of purchase.

5.2 Term and activation

Each package runs for the period stated at purchase, beginning on activation. A month means a period of 30 days. Services are activated once cleared payment is received in full.

5.3 Allocations

Listing, refresh and featured allocations are for the package period only. Unused allocations expire at the end of the period, do not roll over into a new period, are not transferable between accounts, and have no cash value.

5.4 Renewal

Packages do not renew automatically. A package ends on its expiry date and your listings may be removed or hidden from that date unless you purchase a new package. We may remind you before expiry, but we are not obliged to.

5.5 Fees and VAT

Fees are as quoted to you at purchase and are stated exclusive of UAE Value Added Tax, which is charged in addition at the prevailing rate. You are responsible for all bank charges and transfer fees. We may change our prices at any time, and changes take effect for new purchases only and never for a package already paid for and running.

5.6 No guarantee of outcome

A paid package buys placement and visibility on the Platform. It does not guarantee any number of views, enquiries, leads, calls or sales, or any position, ranking or duration of visibility. Enquiry volume depends on your pricing, images, description, the vehicle itself and market conditions, none of which are within our control.

5.7 Non-payment

If any amount is overdue we may suspend or remove your listings and account without notice, and the full balance for the remaining term becomes immediately due.

5.8 Refunds and cancellation

Except as set out below, and except where UAE law requires otherwise, all fees for paid services are non-refundable once the service has been activated.

Before activation. You may cancel and receive a full refund at any time before a listing or package goes live, provided you notify us in writing before activation.

Duplicate payment. Where you are charged twice for the same service in error, we will refund the duplicate charge on request once verified.

Service failure. Where a paid service is not delivered because of a fault on our side, and we cannot remedy it within a reasonable period, we will refund the fee for the affected portion of the service.

Rejected listings. Where a listing is rejected in moderation we will tell you what needs to change. If you make the changes we will publish it. If you do not make the changes within 48 hours of being notified, the fee is forfeited.

How to claim. Refund requests must be made in writing to info@oneclickdrive.com within 10 days of the charge, or of the event giving rise to the claim, quoting the invoice reference. Approved refunds are made to the original payment method within 14 working days.

When no refund is due. No refund is due where a vehicle does not sell, where enquiry volume is lower than you expected, where you choose to stop using the service, or where we suspend or remove a listing or account for breach of these Additional Terms.

6. Exporting a vehicle

6.1 Our role in export listings

The export section of the Platform advertises vehicles that UAE-based sellers have indicated are available for export. OneClickDrive is a listing platform only. We are not an exporter, seller, freight forwarder, shipping line, customs broker, clearing agent or insurer, and we do not arrange, book, handle or supervise the export, shipment, insurance, clearance or delivery of any vehicle.

All export arrangements, including deregistration, export plates, export documentation, customs formalities, shipping and insurance, are agreed and carried out directly between the buyer and the seller or their appointed agents.

6.2 Shipping estimates and landed cost tools

Any shipping cost, landed cost, duty, tax or delivery time shown by any calculator or estimate tool on the Platform is indicative only. It is generated from general assumptions, it is not a quotation or an offer, it is not binding on us or on any seller or carrier, and it may be materially wrong for your vehicle, route, container availability or destination.

Duties, taxes, port charges, inspection fees and clearance costs vary by country, vehicle and time. Confirm all costs with your own clearing agent or freight forwarder before committing. We accept no liability for any decision made in reliance on an estimate shown on the Platform.

6.3 Destination country compliance

The buyer is solely responsible for confirming, before purchase, that the vehicle may lawfully be imported into and registered in the destination country. This includes vehicle age limits, emissions and safety standards, homologation and type approval, steering position, specification restrictions, mileage rules, pre-shipment inspection requirements, and all import licences, permits and documentation.

We give no advice or assurance on import eligibility, and we accept no liability if a vehicle cannot be imported, cleared, registered or used in the destination country, or if it is detained, refused entry, re-exported or destroyed by any authority.

6.4 Sanctions and export control

Each buyer and each seller warrants and undertakes that:

• it is not a person, entity or vessel subject to sanctions, asset freeze, export restriction or trade embargo imposed by the United Arab Emirates, the United Nations, or any other authority with jurisdiction over the transaction, and is not owned or controlled by such a person or entity;
• it is not acting for or on behalf of any such person or entity;
• it will not sell, ship, re-export, divert or transfer any vehicle to any restricted or embargoed jurisdiction, or to any restricted party; and
• the transaction complies in full with all applicable export control, sanctions, customs and anti-money-laundering laws.

We may refuse, suspend or remove any listing or account, and may decline to facilitate any introduction, where we have reason to believe a transaction may breach these requirements, and we may report the matter to the competent authorities. You indemnify us against any loss, penalty or claim arising from your breach of this clause.

6.5 Payment, title and risk in export transactions

We do not hold, escrow or guarantee any payment in an export transaction and we offer no payment protection. Buyers should be particularly cautious about transferring funds internationally to a seller they have not verified, and should consider using a bank instrument or an independent escrow provider.

Title to and risk in the vehicle pass between seller and buyer on the terms they agree, including any Incoterms rule adopted in their contract. We are not a party to that contract and take no title or risk at any point.

7. Content, intellectual property and copyright complaints

7.1 Our content

The Platform and all content on it that is not user content, including its design, layout, text, graphics, logos, icons, photographs taken by or for us, software, databases, and the selection, arrangement and compilation of listings, is owned by OneClickDrive or its licensors and is protected by copyright, database, trade mark and other intellectual property laws. Nothing in these Additional Terms transfers any of those rights to you.

7.2 The licence you grant us

You retain ownership of the content you submit, including photographs, videos, descriptions and reviews. By submitting content you grant OneClickDrive a worldwide, non-exclusive, royalty-free, transferable and sub-licensable licence to host, store, reproduce, resize, crop, watermark, adapt, translate, publish, display, distribute, syndicate and otherwise use that content for the purposes of operating, promoting and improving the Platform and our services, including in advertising, on partner sites, and in social and search channels.

This licence continues for as long as the content remains on the Platform, and afterwards only to the extent needed for backups, records, legal compliance, and copies already distributed to partners.

You warrant that you own or are licensed to grant these rights for all content you submit, that you have obtained any consent required from any person appearing in or holding rights in it, and that its use under this licence infringes no third party’s rights.

7.3 Photographs taken by us

Where OneClickDrive or its staff, contractors or agents photograph or film a vehicle, all copyright and other intellectual property rights in those images and recordings belong solely to OneClickDrive. You acquire no rights in them and may not reproduce, republish or reuse them, including on other marketplaces or on your own website, without our prior written consent. We may grant you a limited licence to use them, which we may revoke at any time.

7.4 Restrictions on use of the Platform and its data

Except as expressly permitted, you must not:

• copy, reproduce, republish, mirror, frame, cache or redistribute any part of the Platform or its content;
• extract, scrape, crawl, harvest, index or compile any listing, image, price, contact detail or other data by any automated or manual means;
• use any robot, spider, scraper, script or automated process to access, monitor or copy the Platform or any part of it;
• use any data from the Platform to build, populate or enrich a competing or derivative database, listing service, price index or dataset, or to train any machine learning or artificial intelligence model;
• harvest telephone numbers, email addresses or other contact details for marketing, resale, or any purpose other than a genuine enquiry about a specific vehicle;
• circumvent or interfere with any technical measure, rate limit, robots directive or access control; or
• reverse engineer, decompile or disassemble any part of the Platform.

These restrictions apply whether or not the activity places any material burden on our systems. We may block access, take technical measures, and pursue legal remedies including injunctive relief.

7.5 Trade marks

The OneClickDrive name and logo are our trade marks and may not be used without our prior written consent. Vehicle manufacturer names, model names, logos and other third-party marks appearing on the Platform belong to their respective owners and are used only to identify the vehicles advertised. Their use does not imply any affiliation with, endorsement by, or authorisation from those owners, and OneClickDrive is not an authorised dealer or agent of any manufacturer unless expressly stated.

7.6 Copyright and intellectual property complaints

We respect intellectual property rights and expect our users to do the same. If you believe content on the Platform infringes your copyright or other intellectual property rights, send a written notice to info@oneclickdrive.com marked for the attention of the copyright team, containing:

1. your full name, company if any, postal address, email address and telephone number;
2. identification of the work you say has been infringed, for example the original photograph, and evidence that you own or are authorised to act for the owner of the rights in it;
3. the exact URL of every listing, image or page on the Platform you say is infringing, in enough detail for us to locate it;
4. a statement that you believe in good faith that the use is not authorised by the rights owner, its agent or the law;
5. a statement that the information in your notice is accurate and that you are the rights owner or authorised to act on the owner’s behalf; and
6. your signature, electronic or physical.

We aim to acknowledge complete notices within 5 working days. Where a notice appears valid we may remove or disable access to the content, and we will notify the user who posted it. We may pass your notice, including your contact details, to that user so they can respond.

Counter-notice. If your content has been removed and you believe the removal was mistaken, write to the same address identifying the content and its former location, explaining why you have the right to use it, and providing your contact details and your consent to receive correspondence about the matter. We may restore the content if we consider the counter-notice valid and no legal proceedings have been commenced.

Repeat infringers. We may suspend or permanently terminate the account of any user who repeatedly posts infringing content, and may refuse them further access to the Platform.

Misuse. Submitting a notice you know to be false or that is made in bad faith is a breach of these Additional Terms and may expose you to liability. We may decline to act on notices that are incomplete, abusive or plainly unfounded.

7.7 Reviews and user contributions

Reviews, ratings and comments must be based on your own genuine experience, must be factually accurate, and must relate to the service or transaction you are reviewing. You must not post content that is false, misleading, defamatory, abusive, discriminatory, obscene, unlawful or in breach of anyone’s privacy. You must not post a review in exchange for payment or any other benefit, and you must not post about your own business, or a competitor’s, while presenting yourself as an unconnected customer.

We do not endorse and are not responsible for user contributions, and we do not verify them. We may decline to publish, edit or remove any contribution at our discretion, without notice and without giving reasons.

7.8 Content indemnity

You indemnify OneClickDrive, its group companies, officers, employees and agents against all claims, proceedings, losses, damages, penalties, costs and expenses, including reasonable legal costs, arising out of or in connection with content you submit to the Platform, including any claim that it infringes a third party’s rights or is unlawful, inaccurate or misleading.

8. General terms

8.1 Disclaimer of warranties

The Platform and all content and services on it are provided on an “as is” and “as available” basis. To the fullest extent permitted by law we exclude all warranties, conditions and representations of any kind, whether express or implied, including as to accuracy, completeness, quality, fitness for a particular purpose, satisfactory quality, title, non-infringement, and uninterrupted or error-free operation.

We do not warrant that the Platform will be available at any particular time, that defects will be corrected, that it is free of viruses or harmful components, or that any listing, price, estimate or description is accurate.

8.2 Exclusion of indirect loss

To the fullest extent permitted by law, OneClickDrive is not liable for any indirect, incidental, special, consequential, punitive or exemplary loss, or for any loss of profit, revenue, business, opportunity, anticipated saving, goodwill, reputation or data, however arising and whether or not we were advised of the possibility of it.

8.3 Cap on liability

Subject to clause 8.4, the total aggregate liability of OneClickDrive to you arising out of or in connection with the Platform, these Additional Terms, and any service, listing or transaction, whether in contract, tort, negligence, statute or otherwise, is limited to the greater of the total amount you paid to OneClickDrive in the twelve months before the event giving rise to the claim, and AED 1,000.

8.4 Liability we do not exclude

Nothing in these Additional Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited under the laws of the United Arab Emirates.

8.5 Your indemnity

You indemnify and hold harmless OneClickDrive, its group companies, officers, employees, agents and contractors against all claims, demands, proceedings, losses, damages, fines, penalties, costs and expenses, including reasonable legal costs, arising out of or in connection with your use of the Platform, your listings or content, any vehicle you buy or sell, your breach of these Additional Terms, or your breach of any law or of any third party’s rights.

8.6 Force majeure

Neither party is liable for any failure or delay in performing its obligations caused by an event beyond its reasonable control, including act of God, fire, flood, storm, epidemic or pandemic, war, terrorism, civil unrest, strike, government or regulatory action, sanctions, port or border closure, failure of utilities, telecommunications or internet infrastructure, or cyber attack. The affected party will notify the other and use reasonable efforts to resume performance.

8.7 Suspension and termination

We may suspend, restrict or terminate your access to the Platform or to any account, in whole or in part, immediately and without notice, where you breach these Additional Terms, where we suspect fraud, unlawful conduct or misuse, where we are required to do so by law or by a competent authority, or where continued access would in our reasonable view harm the Platform, its users or our reputation.

You may close your account at any time. Termination does not affect any right or liability that accrued before it, and clauses 7.2, 7.4, 7.8, 8.2, 8.3, 8.4, 8.5, 8.9 and 8.10, together with any clause intended to survive, continue in force.

8.8 Complaints and consumer rights

If you are unhappy with our service, contact us at info@oneclickdrive.com with your account details and a description of the issue. We aim to acknowledge complaints within 2 working days and to resolve them within 14 working days.

These Additional Terms do not affect your statutory rights as a consumer under Federal Law No. 15 of 2020 on Consumer Protection and its implementing regulations. Consumers in the United Arab Emirates may also raise a complaint with the Ministry of Economy or with the relevant Department of Economic Development.

8.9 General

Assignment. You may not assign or transfer your rights or obligations under these Additional Terms without our prior written consent. We may assign or transfer ours to any group company, or to a purchaser of our business or assets.

Severability. If any provision is held invalid, illegal or unenforceable, it is to be modified to the minimum extent necessary to make it enforceable, or if that is not possible, severed. The remaining provisions continue in full force.

No waiver. A failure or delay in enforcing any right is not a waiver of it, and no single or partial exercise of a right prevents any further exercise.

No agency. Nothing in these Additional Terms creates any partnership, joint venture, agency, franchise or employment relationship between you and OneClickDrive.

Third parties. No person who is not a party to these Additional Terms has any right to enforce them, except that our group companies, officers, employees and agents may enforce any provision that benefits them.

Notices. We may give you notice by email to the address on your account, by message within the Platform, or by publication on the Platform. You must give us notice in writing to info@oneclickdrive.com. Notice by email is deemed received on the next working day after sending.

Language. These Additional Terms are published in English, which is the operative version. Proceedings before the UAE courts are conducted in Arabic and an Arabic translation may be required.

Entire agreement. These Additional Terms, together with our Terms and Conditions, Terms of Use and Privacy Policy, form the entire agreement between you and OneClickDrive in relation to the marketplace services, and replace any earlier understanding on the same subject.

8.10 Governing law and jurisdiction

These Additional Terms, and any dispute or claim arising out of or in connection with them, the Platform, or any service, listing or transaction, including any non-contractual dispute or claim, are governed by the federal laws of the United Arab Emirates and the laws of the Emirate of Dubai. The parties submit to the exclusive jurisdiction of the Courts of Dubai.

Nothing in this clause prevents us from applying to any competent court for injunctive or other urgent relief.